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Connect Device

This page explains how to connect a device to the ZopToken platform.

Connection Flow

flowchart TD
    A(Launch App) --> B(Enter Group Key)
    B --> C(Platform Verifies Key)
    C --> D(Device Binding Completes)
    D --> E(Device Status Reported)
    E --> F(Await Task Scheduling)

Device Binding

Device binding is the process of establishing a relationship between the current device and a platform account, device group, or service provider entity.

Once binding succeeds, the platform can identify:

  • Device name
  • Device status
  • Assigned Group
  • Online status
  • Available resources
  • Task execution records

Online Status

After a device is onboarded, it typically shows one of the following statuses:

  • Online: The device is online and can communicate with the platform.
  • Offline: The device is offline or unable to connect to the platform.
  • Idle: The device is online with no current task.
  • Running: The device is executing a task.
  • Error: The device has an anomaly that needs handling.

Status naming is subject to the current version.

Common Connection Failure Causes

Connection failures may be caused by:

  • Incorrect Group Key entry
  • Expired Key
  • Network unavailable
  • Platform service temporarily unreachable
  • Outdated app version
  • Insufficient local permissions
  • Device already bound to another Group
  • Firewall or proxy restricting communication

Troubleshooting Suggestions

Check in the following order:

  1. Confirm network connectivity.
  2. Confirm the Group Key is correct.
  3. Restart the app.
  4. Check for a newer version.
  5. Review logs or error messages.
  6. Contact the platform side or service provider for assistance.